Reference

Open your bona slot privacy choices

Live Casino, Jungle Delight, Aviator, Super Bingo, and Mega Fishing all sit behind one account, so our Privacy Policy tells you exactly what data we use to keep…

Account data explainedDANA receipt handlingDevice checks shownSupport case privacy
bona slot Open your bona slot privacy choices
CONTACT ROUTES

Check your privacy contact paths

Privacy questions should not bounce between cashier and lobby teams. We route your request by channel, then attach it to your account after a short identity…

Live chat Use live chat between 09:00 and 01:00 WIB when you need a privacy status…
WhatsApp Message our WhatsApp channel from the account help page if you cannot enter the…
Email ticket Send an email ticket through Settings > Help > Privacy request when you want…
DATA CARE

Browse how we protect your data

We handle privacy work inside the same account flow you use for login, wallet, and support, not through a separate form that loses context.

Account setup data

When you create an account, we record your username, phone number, email, password hash, and verification status. Those details help us contact you, restore access, and connect privacy requests to the right profile.

Payment records

For DANA, OVO, GoPay, and QRIS, we keep receipt IDs, amount, time, and transaction status. We do not collect wallet PINs, and support can only see the details needed for your case.

Cookies and sessions

Cookies keep your session active, remember language choice, and help us notice repeated failed logins. You can clear browser cookies anytime, though you may need to sign in again afterward.

Device controls

Open Account > Security > Devices to see recent Android, iPhone, and browser access. If a device looks wrong, sign it out and contact us so we can check related logs.

Retention checks

We keep wallet and security records while they are needed for account operation, payment disputes, and legal requests. After that period, we delete, anonymise, or separate records from your profile.

Change requests

You can ask us to correct contact details, send a data copy, or check deletion options. We verify identity first, then answer in the same case thread so the record is clear.

Discover privacy answers before joining

These answers focus on how our Privacy Policy works before and after you join. If your situation involves a payment receipt, a device you no longer use, or an account detail that looks wrong, contact us with the relevant timestamp. We will tell you what we can change, what we must keep, and which step comes next in your case thread.

We collect your username, phone number, email, password hash, login time, device details, and verification status. If you add a wallet, we also store the payment reference needed to match your account.

Yes. The policy explains how we handle receipt IDs, amount, time, and payment status for DANA, OVO, GoPay, and QRIS. We never ask for your wallet PIN or app password.

Yes. Start a case through Settings > Help > Privacy request, then choose copy or correction. We verify your identity, check the account record, and reply in the same case thread.

Cookies keep your login session active, remember basic account choices, and help detect repeated failed access from the same browser. If you clear cookies on Android or iPhone, sign in again afterward.

Only staff assigned to account security, wallet support, or privacy cases can view the details needed for that task. Access is logged, and payment records stay connected to their original receipt reference.

We keep records while your account is active and while they are needed for payment disputes, security checks, or legal requests. When they are no longer needed, we delete or anonymise them.

You can ask for a deletion check through a privacy request. We will explain which records can be removed, which must be kept where local law permits, and when the action is complete.